Refund Policy

1. Who handles refunds

Sweatpea Pro is sold by Dodo Payments, which acts as Merchant of Record for Sweatpea (operated by Aayush Kedawat, India). Dodo takes the payment and issues every refund to the payment method you used. This policy forms part of our Terms of Use and sits alongside Dodo's Buyer Terms.

2. The 7-day refund window

You can ask for a full refund of a Pro purchase within 7 days of the purchase date shown on your receipt, for any reason. We do not ask you to justify it.

Because every installation includes a free 14-day Pro trial, we ask you to use the trial to decide whether Pro is right for you. After the 7-day window, purchases are final, except in the cases in section 3.

We or Dodo may refuse a refund where there is evidence of fraud or abuse, such as a pattern of buying and refunding.

3. Refunds after 7 days

Even after 7 days, contact us and we will put things right, by fixing the problem or refunding you in full, if:

• you were charged twice or charged in error;
• you never received a working licence key and we cannot fix it; or
• Pro is faulty or not as described and we cannot fix it within a reasonable time.

Please report these as soon as you notice them. Payment systems limit how long after a payment a refund can be made (for Dodo, usually 30 days), so a late report may mean we have to fix the problem rather than refund it.

Nothing in this policy limits rights you have under consumer law where you live, such as India's Consumer Protection Act, 2019, EU digital-content rules, the UK Consumer Rights Act 2015 or the Australian Consumer Law.

4. How to ask

1. Email support@sweatpea.app with the subject "Refund request".
2. Send it from the email address you bought with, or include your order id from the Dodo receipt or your licence key.

You can also use the support contact on your Dodo Payments receipt. We aim to approve eligible requests within 2 business days. Once issued, the money usually reaches you within 3 to 15 business days, depending on your bank and payment method. The full amount you paid, including any tax, is returned in the currency you paid in; we cannot cover changes in exchange rates or fees charged by your own bank.

5. What happens after a refund

Your licence key is revoked. On its next licence check, the app returns to the free plan on every Mac where the key was activated. Your history and settings stay on your Mac, and all free features keep working.

6. EU, EEA and UK customers

Pro is digital content delivered immediately after purchase. At checkout you agree that delivery starts straight away and acknowledge that, once it has, you lose the statutory 14-day right of withdrawal. Our voluntary 7-day refund in section 2, and your rights if the app is faulty, still apply.

7. Chargebacks

If something is wrong, please email us before disputing the charge with your bank. It is almost always faster. If a payment is charged back, the licence is revoked while the dispute is open. This does not limit your right to dispute a charge with your bank.

8. Cancellation

Pro is a one-time payment and never renews. The free trial does not turn into a paid plan. There is nothing to cancel, and you will never be charged again unless you choose to make a new purchase.

9. Contact